Shipping Methods & Destinations

Method Duration Areas Served

UPS Ground Shipping

3 - 5 Business Days

Continental USA

  • Shipment can take a total of 5-10 business days including handling time
  • We can only ship to a physical address (No P.O. Box or APO Addresses)
  • We do not ship on weekends or holidays
  • During holidays and extreme weather conditions shipments can be delayed
  • We can not ship using corporate or 3rd party shipping or freight account


Shipping Rate & Handling Time

Rate Handling Time

Orders $1 - $250


24-48 Hours (Handling Time)

Orders $251 - $1000


24-48 Hours (Handling Time)

Orders $1001 or more


24-48 Hours (Handling Time)

Do you ship internationally?

Yes, please inquire here

Can I use my shipping account?

No, we can not ship via corporate or 3rd party shipping accounts



Return Policy

30 Days Return

  • We accept returns within 30 days from the day of purchase for all functioning and unused product
  • Returned item must be in a new condition and not used (No exceptions)

Restocking Fee

  • There is a 25% restocking fee on all returned item



How to return an item?

  • You can contact our customer support to obtain a RMA#
  • You will receive a return authorization and instructions via email
  • Once we receive your returned product it might take up to 5-10 business days to process your return
  • You must enclose your order number and the reason for the return

Our Return Address

Doran Manufacturing, LLC
4362 Glendale Milford Road
Cincinnati, Ohio 45242

*All returns must include order number. If returned product doesn't have a clear order number it can cause delay in processing your return.

Defected / Damaged product

Defected & Damaged Items

In the rare event of receiving a damaged or defected item we will be more than happy to exchange it for you at no extra cost for you, simply just contact our customer support and you will receive instructions on how to proceed.